Purchases are digital credits (e.g. deep-reading credits), priced in British pounds (GBP) and added to your account right after payment is confirmed.
We'll refund if you were charged but credits were not added because of a technical error, if you were charged twice, or where applicable law requires a refund.
We may decline change-of-mind requests for credits that were issued and remain usable, and requests for credits that have already been used, unless the law requires otherwise.
How to ask - email lede.pubs-0g@icloud.com from your account email with your order number. Refunds are processed manually via Stripe back to your original payment method; bank posting times vary.